SwyxWebAccess 2013 R3

Summary:

Swyx releases SwyxWebAccess 2013 R3.

Information:

SwyxWebAccess 2013 R3

This version supports SwyxIt! Mobile 2013.

SwyxIt! Mobile 2013

The SwyxIt! Mobile App allows you to have full access to your SwyxWare telephony environment even while traveling, and you can still be reached by one central number if you wish.

Note: You must have SwyxWare 2013 R3 and SwyxWebAccess 2013 R3 with corresponding SwyxMobile licenses in order to use SwyxIt! Mobile.

SwyxIt! Mobile is an application optimized for Android and iPhone, setting up a connection via GPRS, UMTS or WLAN to the SwyxServer. This is a requirement for the use of SwyxIt! Mobile. After logging on to the server, you have access to the Global Phonebook and your Personal Phonebook, as well as your Caller and Redial lists.

For each entry in these lists, you obtain full contact details such as phone numbers, e-mail address, even an image for the contact. You can initiate further actions from these details, such as calling the contact or sending an e-mail.

Within the global contacts in the Swyx Contact Center Mobile, the current status ("logged on", "logged off", "speaking", "away" or "do not disturb") is shown for every SwyxWare user in your company. Since it is possible to present the global phonebooks of multiple SwyxServers in a unified form, cross-server status signaling is achieved.

The features of SwyxIt! Mobile at a glance:

Connection to the Swyx Mobile Extension Manager (MEM) via GSM, IP connection to SwyxServer
"One Number" concept for incoming and outgoing calls
Access to central phonebooks and caller lists, including presence information
Access your local iPhone contacts to make calls via SwyxServerServer
Set your own status /status text
Telephony functions such as call transfer, inquiry, conference, recording via function codes
E-mail receipt of voicemail and fax messages
Fast Dial via IP connection
Requirement: iPhone 3GS or higher, Android Smartphone with version 2.3.3 or higher

New or updated features in SwyxIt! Mobile 2013:

Optimised caching of contacts
Shorter startup times and an offline mode
Optimised for the newest iPhone devices
Users can create their own individual user picture by using the mobile camera

SwyxIt! Mobile 2013 for Android is available in

Google Play Store

SwyxIt! Mobile 2013 for iPhone is available in

AppStore

References:

SwyxWebAccess 2013 R3
swyx_web_access_2013_r3_german_english.zip

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.

SwyxWebAccess 2013 R3

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