Swyx 14.20

Enreach Info
Enreach Info
  • Updated

SUMMARY

We are pleased to announce the release of our new Swyx version 14.20 for SwyxON, on-premises, and Compact for Data Center!

This new version comes with many new features and improvements that further enhance the communication experience for our customers.

Highlights of Swyx version 14.20 include:

  • Microsoft Entra ID & Microsoft 365 Integration

  • Closer integration of DialoX and Swyx

  • DECT 600 Plug & Play Provisioning

  • New Features in SwyxIt!

INFORMATION

This article provides a detailed overview of the new features in Swyx 14.20.
For even more information, please refer to the attached release notes.

Entra ID Integration & Microsoft 365 Integration

  • SSO with Entra ID: SwyxIt! login via Microsoft account (formerly Azure AD) for users with Premium or Professional Bundle

  • Display Name / Email Synchronization: User names are synced with Entra ID

  • Foundation for Microsoft 365 Integration:

    • MS Teams Presence Sync

    • Calendar & contact synchronization

    • Free/busy availability in speed dial contact card

Outlook Integration Now Server-Based

  • Name resolution, calendar sync, and free/busy display are now handled directly by the Swyx Server.

  • The SwyxIt! Outlook Add-In is no longer required – please do not use both systems in parallel.

Swyx AI VoiceBot Integration

  • Easy integration of DialoX VoiceBots via configuration in the Control Center

  • Integration of skills, calendar services & communication channels (MS Teams, WhatsApp, etc.

New Features in SwyxIt! & Teams Connector

  • Drag & Drop Ad-Hoc Conferences: Easily add calls to ongoing conferences

  • Forward Active Calls to phone numbers, contacts, or held calls

  • Improved USB Headset Stability, especially with Jabra devices

  • Quickstart & What's New permanently available in the help menu

Automated Provisioning: Enreach DECT 600 S/L

  • Automatic setup of base stations and handsets directly in the Swyx Control Center

  • Supported devices include: BS 600 S/L, HS 630/650/670, SwyxPhone D565/D515

Technical Improvements

  • Automatic TLS Certificate Download

  • Optimized Database and File Handling

  • New Control Center Views:

    • Active calls overview

    • Full number routing table

    • Full administrative change log

  • Microsoft Office 2024 Support

SDK Downloads Now Centralized

Further improvements and information about fixed issues can be found in the release notes attached to this article.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.