Swyx 14.25

Summary

We are excited to announce the release of Swyx 14.25 for SwyxON, on-premises, and Compact for Data Center.
This version introduces powerful new features that significantly enhance business communication and collaboration.

INFORMATION

Key New Features

• Parallel Ringing on Mobile Numbers – Ideal for On-Call Services
  Incoming calls for a user can now ring simultaneously on their mobile phone. Users may accept the call or mark it as not delivered. Perfect for on-call duty, ensuring reachability via mobile while keeping full control.
   
• Email Sending via Microsoft 365 (Graph API)
  Swyx 14.25 now supports sending emails through Exchange Online using the Microsoft Graph API.
  This includes: Welcome emails, Password resets, Voicemail transcripts, Received faxes, System notifications
• Yealink AX8 Series Support – Mobile Voice for Branches & Remote Offices
  The new Yealink AX8 WiFi handset series integrates seamlessly with Swyx, supporting:
  • CTI via uaCSTA
  • Swyx Remote Connector
  • Easy deployment with minimal infrastructure
  • Models include:
    • AX83 H – for office environments
    • AX86 R – rugged version for demanding conditions
• Hardware Integration: Firmware Update Services (FIS) via HTTPS
  SwyxPhones in the L6xx, L6x, and L7x series now support firmware updates via FIS over HTTPS, replacing FTP for increased security.
• Unlimited Swyx Voice Channels
  Starting with 14.25, all customers benefit from unlimited voice channels.
  No changes to existing orders are required, as channel counting is no longer used.
• Swyx Control Center (SCC) Enhancements
  Important improvements include:
  • Stabilised group announcements, device management, and trunk handling
  • More transparent trunk deletion notices
  • New device overview
  • Better keyboard navigation
  • More robust telemetry
  • NEW: Quick Access Menu with shortcuts and role-based page suggestions
    → Significant productivity boost for administrators and power users.
• Simplified Remote Connector Certificate Management
  The Remote Connector now automatically switches to a new simplified certificate mode during the update.
  Existing certificates remain valid or are automatically replaced—no manual work needed.

Deprecations

The following items are removed or no longer supported:

• SwyxIt! Analytics

• SwyxIt! Video (removed from UI)

• Manual certificate management for Remote Connector

• Firmware distribution via FTP for SwyxPhones (FTP downloads from the Enreach server remain available)

• Microsoft SQL Server 2016 support

• Windows Server 2016 support

• Windows 10 support

Further bug fixes and technical details are available in the attached Release Notes.

• Release Notes Swyx14 - Product Version 14.25.pdf400 KB