Swyx Analytics 15.0.3.4

Enreach, in collaboration with Aurenz GmbH, has released a new version of Swyx Analytics. With Swyx Analytics V15.0.3.4, we are delivering a comprehensive update focusing on
VisualGroups, performance, enhanced analytics functionality and Microsoft integration. This version is compatible with Swyx 14 versions.

New features

• Support for Swyx Release 15: The warning message during the compatibility check when recording data has been removed.
• E-mail transmission (for reporting and alerts) is now possible via the Swyx API, meaning that Analytics reports can also be sent to the Office 365 Exchange servers configured in Swyx. In this case, a connection to a dedicated e-mail server is no longer necessary.
• FileScan data source, access details for drive access: the button itself now indicates whether access credentials for accessing drives have already been entered.
• New filtering and export options for the e-mail log.
• Microsoft Teams data source: save raw data as the default (3 months).
• Updated certificates: alwin.cert and alwin.key updated with 2048 bits.

​Bug fixes

• SwyxON: The gateway's time zone setting is taken into account when calculating the timestamp (previously, it was always the server time).
• Data Explorer: When a line chart is generated using the Explorer, the lines are thinner than those in the standard statistics reports.
• Alarm Manager: Fixed an incorrect alarm indicating that data recording for a data source was not running.
• SQL database: The option "System number before extension" was not taken into account when saving data to the SQL database.
• Data Explorer: Filtering based on the time filters the wrong data.
• FileScan data source: FTP is not used in the data source, but an FTP user is incorrectly logged in the overview monitor.
• Agent status report: The total call duration is not displayed even though calls are present.
• Flex licence: Licences are created automatically even though the basic settings specify that no licences should be created automatically.
• Swyx data source: Changes to the VG settings in the data source are lost when switching tabs after entering them.
• Swyx: An update was no longer possible after converting an OnPremise licence to an Operator licence because the wrong serial number was read.
• SwyxON: A problematic dialogue during installation has been removed. Under certain circumstances, it could block the installation process.
• SwyxON: Under certain circumstances, an error could occur when updating the VG2CALLS table during an update.
• SwyxON: The VG agent status report was not always available.
• SwyxON: Problems occurred when a classifier in the "Other" organisational chart area began with "Z" or "Y" (the subscriber did not appear).
• It is no longer possible to convert a trial version directly into an Operator version. The trial version must first be converted into a full version via licence activation (wizard as during installation).
• Data source, connection log: With a permanent connection, the message "Connection faulty/terminated" appears when the connection is actively interrupted. This message was confusing and has been corrected.
• Update: Updating the SG databases may take a long time. A status dialogue has been added.
• Update with a Flex licence: if the extension limit had been reached, the update process could under certain circumstances become stuck. This has been fixed.
• LDAP authentication: In the LDAP settings, the username generally needs to be set to "DN". However, this setting is frequently changed, causing LDAP to stop working. A warning is now displayed if the setting is changed from DN to something else.
• Dashboard widgets: Widgets were using too much space below the chart. The display has been optimised.
• Dashboard: Widgets with HTML output did not use the available space fully after being changed. The scaling of the widget content has been corrected.
• Data Explorer filter: An exception occurs when using an And/Or filter.
• Sent. In addition, there was an error when sending a test e-mail via the web interface (the test e-mail address was not retained).
• Group Explorer: Working hours are not taken into account in the detailed list (all connections are included).
• SwyxON: The mail API is accessible via localhost (and not the IP address).
• SwyxON – Do not load the background image when the process is running as a service (this caused resource problems when starts failed).