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Enreach Info

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Recent activity by Enreach Info

  • User import tool- Problem to login

    Problem: If you start the user import tool with the current version 11.10, a login is required. If you log in, the tool is immediately terminated with an error message. Cause: There are some .dll f...

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  • Support QoS (Quality of Service)

    QuestionHow does SwyxWare support QoS (Quality of Service) and what does QoS mean ?  AnswerVoice over IP does transmit voice packets over IP Networks. This means, that voice packets are in competit...

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  • Write Call Details Records into a database

    SwyxServer writes CDRs into a table named IpPbxCDR. To create this table, use one of the SQL initialization scripts downloadable at the end of this article, or create it with the same columns using...

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  • Simplify account configuration for voicemail remote inquiry

    Summary:The configuration of the voicemail remote inquiry requires to enter the mail account and password on several locations(Standard Voicemail and within each call routing action or graphical sc...

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  • IMAP-Authentication for Remote Inquiry

    Summary:With SwyxWare 2013 the Authentication-Method for Voicemail Remote Inquiry for IMAP4 has been changed.While in the past SwyxWare used LOGIN, from SwyxWare 2013 on PLAIN will be used by defau...

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  • Remote Inquiry maybe doesn't work with MS Exchange 2007

    Summary:Using the Microsoft Exchange 2007 the Remote Inquiry maybe doesn't detect any Voicemails in the Inbox. So the Remote Inquiry act as there are no Voicemails.This problem doesn't exsist with ...

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  • Remote inquiry sometimes does not find any voicemails when MS Exchange is used

    Symptoms:Sometimes Remote Inquiry does not find any voicemails when Microsoft Exchange 2007 or 2010 is used as mail server.Cause: SwyxServer uses IMAP4 to retrieve voicemails from a user's email in...

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  • Detection of Voicemails in Remote Inquiry

    Summary:SwyxServer detects Voicemails using a special X header and, if the option "Use only E-mails from SwyxServer's originating voicemail address" is activated,the originating address.Information...

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  • Hardware Recommendations for SwyxWare 11

    Summary: This article gives recommendations for server and client systems regarding their hardware. The recommendations are no minimum requirements, which are below the given values.Information: Su...

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  • Memory Usage of SwyxIt! on Windows Terminalserver

    Summary:The memory usage of SwyxIt! has increased since version 6.10. This increase is of particular importance in a terminal server environment.This article describes the changes of the memory usa...

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