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Enreach Info

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Articles

Recent activity by Enreach Info

  • Re-Starting Push Notification Service manually

    Under certain circumstances a change at the SwyxWare Configuration could cause that the Push Notification Service is not started automatically. Due to its importance for the proper operation for th...

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  • License conversion from SwyxWare Compact for Data Center SDC to Swyx Flex

    SummaryThe following article contains step-by-step instructions on how to convert an existing SwyxWare Compact for Data Center Tenant to Swyx Flex Licensing. Please pay particular attention to the ...

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  • SwyxWare versions

    Swyx Downloads – all VersionsDownload overview for Swyx 15, Swyx 14, SwyxWare 13, 12, 11 and 2015. Select a version to view its components and language variants. All download links lead directly to...

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  • Supported operating systems for SwyxWare 11:

    Operating system (Server)SwyxWare 11Windows Server 2003 (R2)noWindows VistanoWindows 7noWindows 8.1no 1)Windows 10no 1)Windows Server 2008noWindows Server 2008 R2noWindows Server 2012noWindows Serv...

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  • SwyxWare default tracing

    SummarySwyxWare v4.0 or newer writes error log files per default. This is configured automatically during installation.Information All SwyxWare service are able to generate trace output during norm...

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  • User import tool- Problem to login

    Problem: If you start the user import tool with the current version 11.10, a login is required. If you log in, the tool is immediately terminated with an error message. Cause: There are some .dll f...

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  • Support QoS (Quality of Service)

    QuestionHow does SwyxWare support QoS (Quality of Service) and what does QoS mean ?  AnswerVoice over IP does transmit voice packets over IP Networks. This means, that voice packets are in competit...

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  • Write Call Details Records into a database

    SwyxServer writes CDRs into a table named IpPbxCDR. To create this table, use one of the SQL initialization scripts downloadable at the end of this article, or create it with the same columns using...

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  • Simplify account configuration for voicemail remote inquiry

    Summary:The configuration of the voicemail remote inquiry requires to enter the mail account and password on several locations(Standard Voicemail and within each call routing action or graphical sc...

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  • IMAP-Authentication for Remote Inquiry

    Summary:With SwyxWare 2013 the Authentication-Method for Voicemail Remote Inquiry for IMAP4 has been changed.While in the past SwyxWare used LOGIN, from SwyxWare 2013 on PLAIN will be used by defau...

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