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Enreach Info

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Articles

Recent activity by Enreach Info

  • Re-Starting Push Notification Service manually

    Under certain circumstances a change at the SwyxWare Configuration could cause that the Push Notification Service is not started automatically. Due to its importance for the proper operation for th...

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  • License conversion from SwyxWare Compact for Data Center SDC to Swyx Flex

    SummaryThe following article contains step-by-step instructions on how to convert an existing SwyxWare Compact for Data Center Tenant to Swyx Flex Licensing. Please pay particular attention to the ...

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  • SwyxWare versions

    This article provides an overview of the SwyxWare versions v15, v14, v13, v12, v11 and 2015.Swyx 15 Swyx Swyx 15.00 Swyx 14 Swyx Swyx 14.00 Swyx 14.01 Swyx 14.10 Swyx 14.11 Swyx 14.20 Swyx 14.21 Sw...

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  • Supported operating systems for SwyxWare 11:

    Operating system (Server)SwyxWare 11Windows Server 2003 (R2)noWindows VistanoWindows 7noWindows 8.1no 1)Windows 10no 1)Windows Server 2008noWindows Server 2008 R2noWindows Server 2012noWindows Serv...

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  • SwyxWare default tracing

    SummarySwyxWare v4.0 or newer writes error log files per default. This is configured automatically during installation.Information All SwyxWare service are able to generate trace output during norm...

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  • User import tool- Problem to login

    Problem: If you start the user import tool with the current version 11.10, a login is required. If you log in, the tool is immediately terminated with an error message. Cause: There are some .dll f...

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  • Support QoS (Quality of Service)

    QuestionHow does SwyxWare support QoS (Quality of Service) and what does QoS mean ?  AnswerVoice over IP does transmit voice packets over IP Networks. This means, that voice packets are in competit...

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  • Write Call Details Records into a database

    SwyxServer writes CDRs into a table named IpPbxCDR. To create this table, use one of the SQL initialization scripts downloadable at the end of this article, or create it with the same columns using...

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  • Simplify account configuration for voicemail remote inquiry

    Summary:The configuration of the voicemail remote inquiry requires to enter the mail account and password on several locations(Standard Voicemail and within each call routing action or graphical sc...

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  • IMAP-Authentication for Remote Inquiry

    Summary:With SwyxWare 2013 the Authentication-Method for Voicemail Remote Inquiry for IMAP4 has been changed.While in the past SwyxWare used LOGIN, from SwyxWare 2013 on PLAIN will be used by defau...

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